Update (April 19, 2023): As of today, Wednesday, April 19, 2023, doneWebs’ customer service center is no longer operational. All inquiries from existing customers should be directed to your new accountholder, Dappr, directly at 888-334-3778 or via email at [email protected]. If you have an assigned doneWebs point of contact, they will remain available via email during the transition period, ending on December 31, 2023, but only for the purpose of connecting exsisting customers with their new Dappr point of contact. doneWebs personell is no longer managing customer websites and will not be able to make changes to your website.
Please note that by paying for a Dappr subscription, or connecting with a Dappr point of contact, you are accepting the transfer of your customer relationship to Dappr and your subscription will be automatically renewed. If your new Dappr subscription remains unpaid after the expiration date of your previous doneWebs subscription, your website will be suspended and ultimately deleted.
Until the renewal of your subscription, Dappr will be responsible for managing your website and providing the services you have purchased as part of your doneWebs subscription. If you have an active doneWebs subscription, you can contact Dappr directly or your Dappr point of contact at any time to request changes. You will not experience any service disruptions before your next renewal, and you will continue to receive said services assuming your subscription is renewed and paid on time.
Dear doneWebs customers,
We are thrilled to share with you that doneWebs has joined forces with Dappr, an all-in-one platform for running your business. This partnership will bring you many exciting new features and tools to help you grow your business.
As a result of this partnership, we will be transferring all of our customers, websites and services to Dappr. With Dappr’s $390/year subscription—which will replace the doneWebs subscription—customers will continue to receive the same high-quality service that you have come to expect from doneWebs, plus access to Dappr’s extensive suite of business management tools, including banking, accounting, invoicing and quotes, payroll, and more. Activating and using these new features is of course optional and not a condition for future service.
Effective March 14, 2023, Dappr will take over all customer relationships, and we will be discontinuing our services. But don’t worry, Dappr will make sure the transition is smooth and seamless for you. Prior to the transfer, Dappr will send you an email with instructions on how to activate your Dappr user account and set up your new $390/year subscription.
Please make sure to activate your Dappr account before your current doneWebs subscription expires to keep your website and service active. If you do not activate your Dappr subscription before your doneWebs subscription expires, your website and domain will be permanently deleted. Don’t worry though! We will send you regular reminders to make sure you don’t forget.
We understand that change can be difficult, but we believe that this partnership with Dappr will bring many exciting new opportunities and benefits for all our customers and their businesses. If you have any questions or concerns, please do not hesitate to reach out to Dappr at [email protected].
Thank you for your business and support. We appreciate your trust in us, and we are excited to continue to serve you as part of the Dappr community.
The doneWebs Team